1. Introduction
FlowNest Studio we operates flowneststudio.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
2. Information We Collect
We may collect information about you in various ways:
Personal Data
Information you voluntarily provide to us, including:
- Name and contact information (email, phone number)
- Company or organization name
- Project requirements and business information
- Communication preferences
Automatically Collected Data
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Communicate with you about projects and inquiries
- Respond to your comments, questions, and requests
- Send you promotional communications (with your consent)
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Prevent fraud and ensure security
- Comply with legal obligations
4. WhatsApp Integration
Our website includes WhatsApp contact functionality:
- When you click WhatsApp links, you'll be redirected to WhatsApp's platform
- WhatsApp's privacy policy governs any communications through their platform
- Pre-filled messages are optional and can be modified before sending
- We do not store WhatsApp conversations or metadata
5. Contact Form & Google Sheets Integration
When you submit a contact form on our website:
- Your information is securely transmitted to Google Sheets for storage
- We use Google Sheets API with service account authentication
- Data is stored in our private Google Sheets accessible only to authorized personnel
- Google's privacy policy applies to data stored in Google Sheets
- We implement encryption and access controls to protect your data
6. Third-Party Services
We may use third-party services that collect, monitor, and analyze data:
- Google Services: Analytics, Sheets API, and other Google Cloud services
- WhatsApp: Communication platform by Meta
- Hosting Providers: For website hosting and content delivery
These third parties have their own privacy policies and we encourage you to review them.
7. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication for API access
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data may be retained for the duration of the project and for a reasonable period thereafter for legal and business purposes.
9. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Data Portability: Request transfer of your data
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to processing of your data
To exercise these rights, please contact us using the information provided below.
10. GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR:
- We process personal data based on consent, contract necessity, or legitimate interests
- You can withdraw consent at any time
- You have the right to lodge a complaint with a supervisory authority
- We do not transfer data outside the EEA without appropriate safeguards
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: